The latest AVDI Diagnostics update introduced a mandatory update of the hardware over internet. This update is regular and should be performed at least once a month. If the internet update is not performed, the hardware will have limited functionality and will be not able to connect to vehicles until it is activated. Please note that performing the internet update is an essential initial step. For most of the functionality of your AVDI you will not require to have an internet connection to your computer. It is required only for the Internet update. You do not need to have your computer constantly online, only during the update(s).
The procedure for performing the AVDI internet update is as follows:
- Download and install the latest AVDI Diagnostics update and please start any Abrites diagnostic software
- This internet update is performed automatically once the AVDI Diagnostics software is started. It is indicated by the message "Performing internet activation...".
- If the internet activation is successful, the next time you start the diagnostic software, the message "Performing internet activation..." should be not shown.
IMPORTANT: If the message "Performing internet activation..." is not displayed the second time you start the application, your hardware is ready for use. The internet update will expire in one month when you will need to reconnect your computer to the internet and make sure your interface performs the update when you start any abrites diagnostic software.
- If the message "Performing internet activation..." continues to be shown the internet update was not successful and the possible reasons for this issue might be:
Effects if the internet update is not performed:
- The AVDI hardware is recognized OK, but no connection to the vehicle is possible.
- Some diagnostic software might crash if you try to connect to the car.
- The update MUST be performed periodically (every 30days) in order for your AVDI to always work properly and not experience any of the symptoms above.
Make sure to connect your AVDI and allow it to perform its internet update every 30 days. In case the procedure does not go as planned and you encounter an issue different to the ones above please contact email@example.com with a detailed description of the steps you took and their effect.
Upon starting the Abrites diagnostics software in the top right hand side of the screen you will see how many days (or hours) you have until the next synchronization. In case you see the following message you will need to perform the online update of your hardware.
Then perform the following steps (After making sure that you have a stable internet connection):
This means that the synchronization has gone according to plan and the AVDI is ready to use. In case of any issues make sure to contact the Abrites support team at: firstname.lastname@example.org